SHIPPING INFO

Due to the high volume of orders coming through during sale periods and on the launch of new collections, please allow up to 2 business days for your orders to dispatch. Know the Rare team are working as quickly as they can to get your orders out to you. We appreciate your patience. 


AUSTRALIA

  • $15.95 EXPRESS SHIPPING (3-4 Business days after dispatch) 

INTERNATIONAL 

We offer express flat rate shipping for international orders.

  • Standard shipping $24.95 (AUD)
  • Express shipping $40 (AUD)
    • USA: 3-6 business days
    • UK: 4-6 business days
    • NEW Zealand: 2-5 business days

Shipping time estimates can be found via: https://auspost.com.au/service-updates/international-delivery-updates 

We are unable to ship to PO boxes or military addresses.


DUTIES & TAXES

For international customers, the prices quoted may not include all your import duties or local sales taxes, these may be charged to your purchase upon entry to your country. Please note that RARE COLLECTIVE OFFICIAL cannot cover the cost of import duties & taxes. For more information please contact your local customs office. Rare Collective Official will not be held responsible for customs delays, duties or taxed that may apply.


PLEASE NOTE

  • RARE COLLECTIVE OFFICIAL cannot be held responsible for the service, delays or delivery by the postal service.
  • Customers are responsible for the return shipping costs.
  • Shipping costs are non-refundable.
  • RARE COLLECTIVE OFFICIAL are unable to modify or cancel processed orders, this applies to both in stock or pre-sale items.
  • If your order is returned to sender, a shipping cost of $10 will be required to re-ship.
  • Due to the recent global implications of the Coronavirus, limitations on deliveries and extra precautions, such as quarantine, are causing some delays on shipping. Our couriers have advised that alternative solutions have been implemented to keep services moving at a reasonable pace whilst following precautionary measures as necessary.